•
The Dignity in Care Project at the Royal
Free NHS Trust and Barnet and Chase Farm NHS Trust worked
in collaboration with City University London to develop
a resource portfolio of tools that supports Sisters,
Charge Nurses and Clinical Leaders in promoting dignified
care. Please see resources below andview
guiding principles dignity resource tools here
Postcards:
• Here are some of the different
types of postcards which can be used to help you
work with staff patients and family members.
• The purpose of the cards
is to open up a dialogue and discussion around dignity issues
in hospital.
• They can trigger conversations
about caring and supporting each other.
An observational audit tool:
•
This audit tool is known as QUIS (the Quality of Interaction
Schedule) that helps to evaluate the quality of communication
and interaction between staff and patients on your unit (Dean,
Proudfoot, & Lindesay 1993). This is split into 2 parts,
Introduction
to the audit tool and QUIS
Observation Sheet.
Questionnaire:
•
A questionnaire for staff that provides feedback on
staff morale, which is an important aspect in staff
being able to provide dignified care (Nolan et al. 1998).
This is split into 2 parts, Introduction
to Staff Questionnaire and Staff
Questionnaire.
Other resources:
• TOP
TIPS on how to observe care within
your clinical setting.
•
We developed an educational DVD to capture
and to share with you what patients, staff and relatives had
to say about dignified care.
•
It portrays the realities of everyday practice
in busy, acute hospitals.
•
The DVD is designed to explore the complexity
of dignity and create reflective conversations
rather than providing a single right answer. Watch DVD
here and download the
facilitators guide here
Articles:
•
We have written several publications from the Dignity in Care
project and we will keep adding those here as they are published.
•
Currently we have published three articles in Nursing
Times which are:
Everybody
Matters 1: How getting to
know your patients helps to promote dignified
care.
Everybody
Matters 2: Promoting dignity
in acute care through effective communication.
Everybody
Matters 3: Engaging patients
and relatives in decision making to promote dignity.
View article here
Emotional touch points:
•
Emotional
touch points can be used for talking with
patients, staff and relatives about their experience of receiving/giving
care.
